Returns & Exchanges
At Holbrook Pickleball, we stand behind the quality of our paddles and gear. If you are not completely satisfied with your purchase, you can return or exchange eligible items within 30 days of delivery.
Check Eligibility
Ensure your items are in new, unused condition with all original packaging and tags attached to qualify for a full refund.
Start Your Request
Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.
Pack and Ship
Print your prepaid shipping label and securely package your gear, ensuring the paddle face is protected during transit.
Receive Refund
Once our team inspects your return, we will process your refund to the original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing